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Marmot Library Network Information Center

Marmot hosts an integrated library system, maintains a union catalog of 1.7m titles, and provides related services for public, academic, and school libraries in Colorado. (Not affiliated with Marmot Mountain Ltd.(external link))

Marmot Library Network, Inc.
123 North 7th Street, Suite 302
Grand Junction, CO 81501
970.242.3331
970.245.7854 fax

Marmot Help


Report a problem/Open a Support Ticket(external link)

Need to submit a problem to the helpdesk or check on the status in our ticket system(external link)? Click here(external link) to access the ticket system. Each member library has at least one login to the ticket system. If you need another login, please contact the helpdesk.

Contact the Help Desk

If you are having problems with a Marmot maintained computer, the first step is to reboot your machine and see if that corrects the problem. We have found from experience that this fixes a majority of problems. If the problem persists, please look for a solution in our Frequently Asked Questions (FAQ) section.

If you are having problems and cannot find a solution in the FAQ, please report it to the Marmot Help Desk. We need to know what problems exist before we can find solutions to them. The sooner you call with the problem and the more detail you can give us, the more effective we can be at the Help Desk.

Please have the name of the computer ready when you call so that we can immediately start troubleshooting.

To contact the helpdesk, you can e-mail Marmothelp at marmot.org, call 970-242-3331 ext 0 (ext 9 after-hours), or submit a ticket to the Marmot Ticket System(external link).

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